Feb 05 2008

Time Warner Considering Per-Gigabyte Service Charges?

Time Warner Considering Per-Gigabyte Service Charges?Feb 05, `08 — This Slashdot article highlights future of the Internet in the US. “Time-Warner is now mulling a plan to charge a per-gigabyte fee for internet service. A leaked memo reveals they’re now watching how many gigabytes customers use in a ‘consumption-based’ pricing experiment in Texas, which we discussed early last month. The announced plan was that they were considering a tier-based approach, as opposed to per-gigabyte fees.”

Steven Levy of Washington Post reports, “If you are an Internet-crazy movie lover in Beaumont, Tex., life may soon take a miserable turn for you.

Time Warner Cable, which also sells broadband via its Road Runner service, has chosen your city for a pricing experiment.”

Mr. Levy further adds, “Time Warner’s move illuminates some of the troubling issues facing the United States in the Internet era, where, in terms of penetration, we are in 24th place — behind Estonia — in the international broadband competition.

The news broke about Time Warner’s plan from a leaked internal memo that company spokesman Alex Dudley confirms as genuine.”

More at Slashdot, WashingtonPost.


Feb 03 2008

Time Warner Filtering / Blocking iTunes Traffic?

Time Warner Filtering / Blocking iTunes Traffic? Time_Warner_Blocking_iTunes_Screenshot_1Time_Warner_Blocking_iTunes_Screenshot_2Time_Warner_Blocking_iTunes_Screenshot_3

Feb 03, `08 — This Slashdot article writes about Time Warner internet access subscribers in Texas complaining of connectivity issues on Apple’s iTunes support forum.

“Starting on Thursday, January 31st, Time Warner subscribers in Texas starting experiencing connectivity issues to the iTunes store to the point where the service wasn’t usable. General internet traffic issues haven’t coincided with these problems, and many folks have reported that the store works as normal when they head to the nearest mega-bookstore and use their ISP instead. Time Warner has announced that they’re going to begin trials of tiered pricing in one local Texas market, but I’ll be darn sure to switch my provider if I hear the slightest hint of destination/content based tiers instead of bandwidth tiers.”

Excerpts from the Apple - Support - Discussions:

Thread starter post by user “kmcippant”:

iTunes Store Very Slow Posted: Jan 31, 2008 8:33 PM

I was impressed last week when I downloaded an entire album in under 10 minutes, now the store is very sluggish. I could not preview any tracks without it buffering 8 times and now it is taking me 10 minutes just to download one song. The rest of my internet is working fine.

Please check on your servers.

User “ranpritch” writes:
Same problem here in Euless, Tx (suburb DFW). Started to buy movie last night. Estimated download 36 hours. Stopped & started the download several times, but to no avail. Now, almost 24 hrs later the movie is half the way downloaded! I have checked my Time Warner cable speed & get pings from west & east coast from 4.8 to 6.0 mbps. I can normally download movies from ITunes in 15 to 20 minutes. Downloads from other sites are normal. What gives?!

User “hondo01″ writes:
I am also experiencing the same issues with iTunes. It keeps trying to rebuffer the stream with songs or videos. I am using iTunes 7.6 (29) with Mac OSX 10.5.1. I also have a windows machine with iTunes 7.5 loaded and it now does the same thing. I have tried taking both systems off the wireless router and plugging directly into the broadband router and still get the same problems. I have noticed that most all of these threads are from users in Texas. Is everyone using Time Warner Roadrunner? Just curious if this could be an ISP problem.

User “sundevil86″ writes:
I’m a Roadrunner user from Texas too! And I did NOT upgrade to 7.6 yet. Same problem as everyone else, VERY sluggish iTunes performance–but NO problems with streaming media from any other sites. So it may be an ISP problem in part, but is still only affecting iTunes.

User “bdskip” writes:
Experiencing the same issue with TWC in Arlington as well…did notice that a 10:00 podcast downloaded in about 7 seconds, yet a single 3:00 song purchase takes 15 minutes or longer to download.

Not sure what any of that means, but I’m beginning to think TWC is somehow throttling bandwidth related to music and video content on iTunes.

More at Slashdot, Apple Support Discussions.


Nov 29 2007

EFF Releases Reports and Software to Spot Interference with Internet Traffic

EFF Releases Reports and Software to Spot Interference with Internet TrafficSan Francisco — Nov 28, ‘07 — In the wake of the detection and reporting of Comcast Corporation’s controversial interference with Internet traffic, the Electronic Frontier Foundation (EFF) has published a comprehensive account of Comcast’s packet-forging activities and has released software and documentation instructing Internet users on how to test for packet forgery or other forms of interference by their own ISPs.

Separate tests in October from EFF, the Associated Press, and others showed that Comcast was forging small parcels of digital data, known as packets, in order to interfere with its subscribers’ and other Internet users’ ability to use file-sharing applications, like BitTorrent and Gnutella. Despite having been confronted by this evidence, Comcast continues to issue incomplete and misleading statements about their practices and their impact on its customers.

“Comcast is discriminating among different kinds of Internet traffic based on the protocols being used by its customers,” said EFF Senior Intellectual Property Attorney Fred von Lohmann. “When confronted, Comcast has been evasive and misleading in its responses, so we decided to start gathering the facts ourselves.”

Protocol-specific discrimination gives ISPs a tremendous amount of power over the kinds of new applications and services that can be deployed by innovators and competitors. To the extent that practices like those employed by Comcast change the “end-to-end” architecture of the Internet, those practices jeopardize the Internet’s vibrant innovation economy.

“This recent interference by Comcast in their subscribers’ Internet communications is a cause for grave concern,” said EFF Staff Technologist Peter Eckersley. “It threatens the open Internet standards and architecture that have made the network such an engine of technical and economic innovation.”

In addition to an account of the results of EFF’s independent testing of Comcast’s packet forging activities, EFF has also issued a detailed document and software to assist other networking experts in conducting their own testing.

“If ISPs won’t give their customers accurate information about their Internet traffic controls, we have to detect and document them for ourselves,” said EFF Staff Technologist Seth Schoen.

For “Packet Forgery by ISPs: A Report on the Comcast Affair”:
http://www.eff.org/wp/packet-forgery-isps-report-comcast-affair

For “Detecting Packet Injection: A Guide to Packet Spoofing by ISPs”:
http://www.eff.org/wp/detecting-packet-injection

For more on EFF’s research into Comcast’s packet monitoring:
http://www.eff.org/testyourisp

More at EFF.


Nov 20 2007

Net Gridlock by 2010: Study by Nemertes Research Warns

Net Gridlock by 2010: Study by Nemertes Research WarnsConsumer demand for bandwidth could see the internet running out of capacity as early as 2010, a new study warns. US analyst firm Nemertes Research predicted a drastic slowdown as the network struggles to cope with the amount of data being carried on it.

Such gridlock would drastically affect how people use the web and could mean the next Google or YouTube simply doesn’t get off the ground, it said. The report said billions needed to be spent upgrading broadband networks.

It put the figure at around $137bn (£66bn) globally. For users, the slowdown could see a return to the bad old days of dial-up, the report predicts. “It may take more than one attempt to confirm an online purchase or it may take longer to download the latest video from YouTube,” the report cited. But it is the knock-on effect for new services that could be the real problem, report authors think. “The next Amazon, Google or YouTube might not arise, not from a lack of user demand but because of insufficient infrastructure preventing applications and companies emerging,” the report warned.

The demand for bandwidth-intensive applications shows no sign of abating. Nearly 75% of US internet users watched an average of 158 minutes of online video and viewed more than 8.3bn video streams during May, according to research by measurement firm comScore.

The financial invested required to “bridge the gap” between demand and capacity would range from $42bn to $55bn in the US, Nemertes estimates. The report is part-funded by the Internet Innovation Alliance (IIA) which campaigns for universal broadband in the US.


Nov 15 2007

Comcast Sued Over Web Interference

Comcastic_Blocktastic_SlowtasticSAN JOSE, Calif – Nov 14, ‘07 – A San Francisco Bay area subscriber to Comcast’s high-speed Internet service has sued the company, alleging it engages in unfair business practices by interfering with subscribers’ file sharing.

Subscriber Jon Hart based his claims on the results of an investigation by the Associated Press published last month that showed Philadelphia-based Comcast actively interferes with attempts some high-speed Internet subscribers to share files online.

Hart’s lead lawyer, Mark N. Todzo of San Francisco, said his client suspected before reading the AP report that Comcast was interfering with his Internet traffic. “What the AP report did was just confirm to him that it wasn’t just him who was suffering from the problem,” Todzo said. “There was this confluence of events where everyone seemed to reach the same conclusion, which was that Comcast was engaging in this activity.”

A coalition of consumer groups and legal scholars formally asked the Federal Communications Commission early this month to make Comcast stop interfering with file sharing. Comcast is the country’s largest cable company and second-largest Internet service provider with 12.9 million Internet subscribers.

The company denies it blocks file sharing. But it acknowledged after the AP report was published that it delays some of the traffic between computers that share files. Comcast said the delays are designed to improve the Internet experience for its subscribers as a whole.

Hart’s lawsuit, filed Tuesday in Alameda County Superior Court, alleges Comcast misleads customers by promising “mind-blowing” speeds and “unfettered access” to the Internet in advertisements while hindering the use of certain applications such as peer-to-peer file sharing. It seeks unspecified money damages.

Todzo is seeking class action status for the lawsuit.


Nov 01 2007

Net Neutrality Advocates Hit Back at Comcast, Files a Complaint with FCC

Comcastic_Blocktastic_SlowtasticNovember 1, ‘07 –SaveTheInternet.com –Cable giant Comcast has become the poster child for Net Neutrality — with actions to block user traffic that make a clear-cut case for Internet protections.  

Today, SavetheInternet.com members and legal scholars took this case to the Federal Communications Commission. We filed an official action urging the agency to stop the cable giant from meddling with your ability to connect and share information.  

In the “most drastic example yet of data discrimination,” the Associated Press exposed that Comcast was actively interfering with its users’ ability to access legal content and share it with one another.  

Despite mounting evidence that Comcast is crippling peer-to-peer communication, the company’s spokespeople have thumbed their noses at the public and the press — refusing to admit that the blocking of connections is underhanded or in any way threatens the free flow of information that’s become the hallmark of an open Internet.  

In the complaint, Free Press and Public Knowledge are asking the FCC to fine Comcast $195,000 for every affected subscriber. Comcast is the nation’s largest cable company and second-largest Internet service provider, with 12.9 million subscribers. If the FCC honors the complaint, the size of the fine for violating Net Neutrality could be astronomical. 

The action puts the FCC on notice. The agency has policies that partially defend against discrimination but these have yet to be tested against a real violation such as what Comcast is doing.  

Comcast: A Problem Found: Phone and cable lobbyists have called Net Neutrality “a solution in search of a problem.” Well, here’s the problem. In the past three months, incidents of censorship and blocking by Verizon, AT&T and now Comcast have made headlines around the world. And that’s just the tip of the iceberg.  

The FCC should immediately declare that Comcast is violating the FCC’s policy. The Commission now faces a clear choice. It can either side with the interests of consumers and for an Internet unfettered by corporate gatekeepers, or it can let companies like Comcast, Verizon and AT&T erect “walled gardens” and destroy the most democratic communications tool in history. 

You can help convince the agency to do the right thing. More at SaveTheInternet.


Oct 27 2007

Senators Want to Investigate Content Blocking

Sens Byron Dorgan D-ND and Olympia Snowe R-Maine-MSNBC PhotoWashington — Oct 26, ‘07 — Two Senators on Friday called for a congressional hearing to investigate reports that phone and cable companies are unfairly stifling communications over the Internet and on cell phones.Sens. Byron Dorgan, D-ND, and Olympia Snowe, R-Maine, said the incidents involving several companies, including Comcast, Verizon Wireless and AT&T, have raised serious concerns over the companies’ “power to discriminate against content.”

They want the Senate Commerce, Science and Transportation Committee to investigate whether such incidents were based on legitimate business policies or unfair and anticompetitive practices and if more federal regulation is needed.

An Associated Press report on Oct. 19 detailed how Comcast was interfering with file sharing by some of its Internet subscribers. The AP found instances in some areas of the country where traffic was blocked or delayed significantly. Comcast — the nation’s No. 2 Internet provider — has acknowledged “delaying” some subscriber Internet data, but said the delays are temporary and intended to improve surfing for other users.

AT&T reportedly changed a service agreement that previously included language permitting the company to cancel accounts of Internet users who disparage the company.

Several lawmakers, including Dorgan, earlier this year introduced so-called legislation promoting “Net neutrality,” which is the principle that all Internet traffic be treated equally by carriers. More at AP here and here.


Oct 20 2007

Its About Time for Congress to Pass Net Neutrality Act

Comcast LogoTo raise your voice against internet traffic blocking/filtering,  go to Save The Internet and Act Now. The Associated Press reports on this troubling story of ISP blocking BitTorrent traffic. Peter Svensson of The AP writes, ”Comcast Corp. actively interferes with attempts by some of its high-speed Internet subscribers to share files online, a move that runs counter to the tradition of treating all types of Net traffic equally.

The interference, which The Associated Press confirmed through nationwide tests, is the most drastic example yet of data discrimination by a U.S. Internet service provider. It involves company computers masquerading as those of its users.

If widely applied by other ISPs, the technology Comcast is using would be a crippling blow to the BitTorrent, eDonkey and Gnutella file-sharing networks. While these are mainly known as sources of copyright music, software and movies, BitTorrent in particular is emerging as a legitimate tool for quickly disseminating legal content.”

Apparently Comcast accomplishes this using technology from the broadband network traffic management company Sandvine. The technique Comcast uses at its Internet boundaries to interrupt P2P file transfers is to forge packets to both ends of the session telling them that the other machine closed the link.

The obvious solution is enactment of Net Neutrality legislation requiring ISPs to treat all traffic equally without discrimination as to source or nature of the communication. However, the Net Neutrality legislation is presently stalled in the US Congress.