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ETNews of Korea reports on Shinhan Card rolling out Korea’s first ever USB type credit card on Thursday, December 27.

ETNews further writes, “The USB credit card provides the online and contactless payment function and works the post-paid transportation card as well. The built-in IC chip includes the public authorization and the internet credit payment programs.

During the online payment, users do not need to insert the credit card number. Rather, they can pay by connecting the USB to the slot. At the franchise stores with the IC card reader, it enables the no-touch payment.

The card also supports the information inquiry and the automatic log-in service using the public authorization and the built-in internet payment programs. However, it is limited for users to delete or save data so that the USB itself cannot be used as a portable storage device.” More at ETNews.

Round Rock, Texas — Dec 21, `07 — Dell and Tesco today announced the availability of Dell notebook and desktop computers in Tesco, a premier international retailer with operations in Europe and Asia.

Beginning next month, customers will be able to purchase Dell XPS and Inspiron products in Tesco stores, primarily in the UK, with sales also in Ireland, Poland, Czech Republic, and Slovakia.

Dell products will soon be available in more than 10,000 stores and on-line around the globe.

In the past several months Dell has announced relationships with Best Buy in the US, DSG International and Carrefour in Europe, Staples in the US, Courts stores in Singapore, Gome stores in China, Bic Camera Inc. in Japan, Carphone Warehouse in the UK and Wal-Mart in the U.S., Canada, Brazil and Mexico. More at Dell.

WASHINGTON — Dec 20, `07 — The Federal Trade Commission on Thursday approved Google’s $3.1 billion purchase of advertising rival DoubleClick, saying the deal would not substantially lessen competition.

The deal, which combines Google’s dominance in pay-per-click Internet advertising with DoubleClick’s market-leading position in flashier display ads, is also being scrutinized by European antitrust officials.

In a 4-1 vote, the FTC decided to end its eight-month investigation of the transaction.

Commissioner Pamela Jones Harbour dissented and issued a separate statement expressing reservations, arguing that the deal “may substantially lessen competition.”

She said the takeover “will affect the evolution of the entire online advertising market” as this evolves and have wide-ranging implications for consumers. “The transaction will combine not only the two firms’ products and services, but also their vast troves of data about consumer behavior on the Internet,” she said.

European antitrust authorities are expected to rule on the deal sometime next year. The European Commission last month launched a probe and said the merger “would raise competition concerns.” The European Commission declined to comment on the FTC’s decision, spokesman Jonathan Todd said.

Microsoft and other critics argue the deal would enable Google to dominate two aspects of the Internet advertising market — ad sales and ad-serving tools.

The FTC said in a report on its investigation that both the online ad sales and ad-serving markets have numerous competitors, several of which have been bolstered by recent acquisitions.

Those include Microsoft’s $6 billion purchase of DoubleClick rival aQuantive, the acquisition of online advertising provider Tacoda by Time Warner’s AOL, and Yahoo’s purchase of Internet advertising exchange Right Media for $680 million.

Other competitors include ValueClick and 24/7 Real Media, which was purchased by London-based advertising giant WPP Group PLC for $649 million in May, the FTC said.

Privacy advocates say the combined company will have access to a huge amount of data on individual Web-surfing habits. The FTC said it lacked the legal authority to block the deal on any grounds except on antitrust matters.

However, in an apparent nod to these concerns, the FTC on Thursday proposed a set of privacy guidelines for the online advertising industry, describing them as something that “clearly transcend” the Google-DoubleClick deal. It remains to be seen how such guidelines would be enforced.

Google has a dominant position in pay-per-click ads, which are based on a computer user’s searches. Its ads are usually in the form of text and are shown on the right-hand side of the screen.

DoubleClick is a market leader in the display ads preferred by many corporate advertisers. More at FTC.

San Jose, Calif — Dec 19, `07 - eBay today released the following statement regarding its District Court victory in the Netcraft vs eBay and PayPal patent infringement case.

On December 18, 2007, the U.S. District Court for the Western District of Wisconsin entered judgment, granting eBay’s and PayPal’s motion for summary judgment of non-infringement on both of the patents that Netcraft asserted against eBay and PayPal.

“We are pleased by the Court’s well-reasoned ruling in this case. We will continue to protect the interests of our global community of users and the businesses who rely on eBay’s platforms to make a living.”

In May 2007, Netcraft brought suit against eBay and PayPal and contended that PayPal’s payment services infringe two of Netcraft’s patents titled “Internet Billing Method.” The Court ruled that all of the patents in question require “providing customers with internet access” and because eBay and PayPal do not provide customers with internet access, the two companies do not infringe Netcraft’s patents.

Part shopper, part geek, all penny-wise. All of us here at deal locker really truely love the rush of getting a great deal. Even more we love to help our friends do the same. Deal Locker is in its infancy, but is focused on building a suite of tools designed to help you and your friends save money. Says DealLocker.com.

Donna Fuscaldo of Fox Business writes about an entrepreneur turning his frustrations with Internet coupons into a business plan for a new Web site.

His plan turned into DealLocker.com, where users are told to type in a merchants’ name to find all the coupons associated with that retailer. You can also browse through different categories, giving you potentially more opportunities to save, the site boasts.

“The idea behind the Web site is a really easy place to find coupons to stores,’’ said Jonathan Lieberman, founder and chief executive of deallocker.com.

Deallocker.com was born out of Lieberman’s aggravation sparked by Internet coupons. Lieberman, a former Internet marketer, would spend hours paging through websites trying to find those ever elusive coupons.

“You’d get to that checkout page and the empty coupon box would mock you,’’ said Lieberman. “I was so frustrated that I never had that secret code.”

DealLocker.com, which went live in August, currently has 2,500 participating merchants. But consumers are encouraged to post any coupons they find on their own on the Web. All told, the website boasts about 5,000 stores with roughly 20,000 coupons being offered. Lieberman said the company sees hundreds of thousands of visitors each month. More at FoxBusiness.

ROUND ROCK, Texas –BUSINESS WIRE– Dec 13, ‘07 — Dell and DSG international plc (DSGi), one of Europe’s leading consumer electronics retailers, announced the availability of Dell notebook and desktop computers in DSGi stores.

Beginning in January 2008, DSGi and Dell customers will be able to buy a range of Dell notebooks and desktops through PC World, Currys and Currys.digital stores in the UK, as well as Dixons.co.uk online.

Customers will also be able to buy Dell products through the European network of DSGi store brands such as Electro World, PC City, and Elkjop. Customers can buy products in stores from Norway to Greece, and from Spain to Finland.

Dell also plans to sell systems through DSGi stores in the Czech Republic, Hungary, and Poland.

DSGi’s unique TechGuys services in the UK will be extended across the new Dell products, providing full IT customer service availability including telephone support, installation and set-up. DSG operates similar support services across its European operations.

With this agreement, Dell products will soon be available in more than 10,000 stores and on-line around the globe.

In the past several months Dell has announced relationships with Best Buy in the US, Carrefour in Europe, Staples in the US, Courts stores in Singapore, Gome stores in China, Bic Camera Inc. in Japan, Carphone Warehouse in the UK and Wal-Mart in the US, Canada, Brazil and Mexico.

The DSGi and Dell agreement will cover stores in UK, Ireland, Spain, Italy, Greece, Norway, Finland, Sweden, Denmark, Czech Republic, Hungary and Poland.

OAKLAND, Calif — Ask.com a search engine owned by IAC on Tuesday, Dec 11, announced the launch of AskEraser, the first product to give consumers privacy control over their online searches.

When enabled by the user, AskEraser completely deletes all future search queries and associated cookie information from Ask.com servers, including IP address, User ID, Session ID, and the complete text of their queries.

An AskEraser link is featured prominently in the upper right corner of the Ask.com homepage and search results pages - clearly and constantly indicating to the user that their search activity will be ‘erased’ from Ask.com servers. AskEraser remains ‘on’ for searches conducted across Ask.com’s major search verticals: Web, Images, AskCity, News, Blogs, Video, and Maps & Directions - and can be turned ‘on’ or ‘off’ by the user at anytime.

“For people who worry about their online privacy, AskEraser now gives them control of their search information,” said Jim Lanzone, CEO of Ask.com. “AskEraser is simple, straightforward, and easy-to-use. It is an idea whose time has come.”

Earlier this year, Ask.com also announced that it is implementing a new data retention policy to disassociate search history from IP address and User ID after 18 months.

In addition, Ask.com has taken steps to further industry collaboration and dialogue on privacy issues. In July, Ask.com and Microsoft joined together in urging the online industry to develop global privacy principles for data collection, use and protection related to searching and online advertising.

AskEraser launched Tuesday in the United States and in the United Kingdom - and will be deployed globally in 2008. More at Ask.com.

San Jose, Calif — Dec 12, ‘07 — eBay released the following statement in response to the December 11, 2007 District Court ruling in the MercExchange v. eBay case.

“We are disappointed with the court’s order and we plan to appeal it. In its ruling, the court concluded that it did not have the legal right to consider the merits of our arguments concerning the ‘265 patent, but rather was required to reject our motions based on the procedural posture of the case. We intend to appeal the Court’s ruling on the procedural issues and remain confident that after the appeal, the Court will consider our arguments on their merits.

“Additionally, our motion for summary judgment that our 2003 design-around was effective and there is no ongoing infringement of the ‘265 patent, and that no further damages are due, also remains pending before the court.

“We remain pleased with other developments in this ongoing case, including the decision by the United States Court of Appeals to invalidate another patent in this case; the May 2006 unanimous Supreme Court decision in eBay’s favor on MercExchange’s request for an injunction; and the District Court’s subsequent affirmation in September 2007 that no injunction is called for. We look forward to the opportunity to appeal yesterday’s District Court ruling.”

Tuesday’s ruling by Judge Jerome Friedman stems from a jury’s 2003 verdict finding eBay and eBay subsidiary Half.com liable for $35 million for intentionally infringing two MercExchange patents. The US Court of Appeals for the Federal Circuit later reduced the award to $25.5 million.

Friedman in July denied eBay’s request to stay proceedings on one of the patents, governing eBay’s so-called “Buy It Now” feature that allows users to buy an item outright at a given price without bidding for it.

Friedman said in July the US Supreme Court’s 2006 ruling sending the case back to the trial court for further action had no bearing on the jury’s 2003 verdict. More at eBay.

Dec 08, ‘07 — Gadi Evron, a Security Architect for Afilias global registry services, an expert on corporate security and counterespionage, botnets, e-fraud and phishing, and the founder of the Zero-Day Emergency Response Team (ZERT), writes an excellent in-depth article on effectively fighting spam at ZDNet.

Excerpts from Gadi Evron’s article:
“Working in the Israeli city of Netanya, next door to our offices was a spam operation with roughly 30 employees. One day they weren’t there anymore.

They were blog comment spammers, but officially were doing Search Engine Optimization or SEO. Instead of optimizing content, they posted illicit comments on many blogs with commercial or misleading messages leading to their clients’ web sites, mainly for the purpose of increasing their clients’ web sites visibility in search engines such as Google. They would do this using an illegal tool such as botnets, and make quite a bit of money.

The reason for their disappearance soon became clear; nearly all their clients were gone. A law was passed in the United States which addressed online gambling operations (”Unlawful Internet Gambling Enforcement Act” - UIGEA). As a result, the public gaming industry ceased accepting online wagers. More than that, UIGEA addressed processing payments to and from Internet gambling sites. In a day, most of US-based gambling web sites ceased to exist (others moved over-seas, although quite a bit of the world’s credit processing is done by US firms).

This effectively caused the death of numerous black hat SEO companies–comment spammers. Perhaps the UIGEA measure against processing of payments proved too difficult to overcome. Not being a lawyer I can’t say exactly how UIGEA caused this death. No matter, US online gambling operations were effectively destroyed.

Spam decreased. The underlying cause for that was that the clients weren’t there due to the inability to process payments because of the online Casinos law. Not only black hat SEO companies suffered, many spam operations lost clients. There is nearly no more Casino spam in our mail inboxes. Isn’t that grand?

A long time ago I heard somebody say they asked a corporate take-over lawyer on how he’d take down spam. He said: Legalize and regulate it. It seems like he was right, just on a deeper level.” More at ZDNet.

The so-called “Gift Order Patent” has been revoked by the EPO, On Dec 07, ‘07, in an opposition proceeding today after a hearing involving three opposing parties and the patent proprietor, Amazon. The patent relates to a method for purchasing goods over the Internet to be sent as gifts.

The contested patent is European Patent EP 0 927 945, granted to Amazon Inc. on 23 April 2003. This patent relates to an invention in the field of computer-implemented inventions (CII). It specifies a method by which a person can purchase a product as a gift and have it shipped based on the e-mail address of the recipient. Based on this e-mail address, the system will then contact the recipient to obtain a valid postal address for shipping. This patent is not to be confused with the “One-Click” patent application, which was withdrawn after the first EPO examination and never granted in Europe.

The parties who have lodged opposition against the patent – all of whom were represented at the hearing – are Fleurop Interflora Businesses and two non-government organisations in the IT field, namely the German Society of Information Sciences, and the Foundation for Free Information Infrastructure (FFII).

One of the opposition’s main arguments against the patent – among others – was that it fell short of meeting the criteria of providing an “inventive step”, as defined in Article 56 of the European Patent Convention (EPC). On these grounds, the three opposing parties asked for the patent to be revoked.

The European Patent Office as an intergovernmental executive institution is not itself a party to this case. The EPO’s Opposition Division acts as an independent arbiter and issues rulings in conformity with the European Patent Convention and the applicable international and European law. More at EPO.

- Retail Store Operations Will Wind-Down, Offering Consumers Attractive Holiday Bargains on Computer and Electronics Products

DALLAS, Dec 07, ‘07 /PRNewswire/ — CompUSA today announced that it has been acquired by an affiliate of Gordon Brothers Group, LLC, a global advisory, restructuring and investment firm specializing in retail, consumer products, real estate and industrial sectors. Terms of the transaction were not disclosed.

Gordon Brothers Group will initiate an orderly wind-down of CompUSA’s retail store operations and is engaged in discussions with various parties regarding the sale of certain assets. CompUSA’s 103 retail stores will remain open and staffed during the holiday season, and will offer consumers attractive bargains on computer and electronic products as part of store closing sales.

Active discussions are under way to sell select stores in key markets as well as the company’s highly-regarded technical services business,
CompUSA TechPro, and its productive Internet sales operation, CompUSA.com. CompUSA TechPro and CompUSA.com will be operated by the company as going concerns until any sale transactions are closed.

CompUSA will be run by Bill Weinstein, a Principal at Gordon Brothers Group, acting as Interim President, and by Stephen Gray, Managing Partner at restructuring firm CRG Partners, who will serve as Chief Restructuring Officer. Current CEO Roman Ross will continue to serve the company in an executive advisory capacity during the transition period.

DJM Realty, a Gordon Brothers Group company that specializes in real estate disposition and valuations, will assist in assessing the leases for
CompUSA’s store locations. More at PRNewsWire.

Wellington, New Zealand — Nov 29, ‘07 — Police nabbed the suspected teenage kingpin of an international cyber crime network accused of infiltrating 1.3 million computers and skimming millions of dollars from victims’ bank accounts, officials said.

“Working with the FBI and police in the Netherlands, New Zealand police arrested the 18-year-old in the North Island city of Hamilton, said Martin Kleintjes, head of the police electronic crime center. The suspect’s name was not immediately available.

Kleintjes charged that the ring was responsible for stealing at least $20 million using bank account and login details detected by their illegal spyware.

The 18-year-old Hamilton man is now co-operating with police after they carried out searches at Canterbury, Northland and Waikato addresses.

The FBI believes “AKILL” is the ringleader of a “botnet” – in this case a cluster of over a million computers infected by a malicious virus letting the perpetrator gain control of them, access private information and attack other computers.

The arrest was part of international probe into the criminal use of “botnets,” in which hackers gain control of third-party computers through malicious software and then use them as remote-controlled robots to crash online systems, accept spam and steal users’ personal information.

Eight people have been indicted, pleaded guilty or convicted since the investigation started in June. Thirteen additional warrants have been served in the U.S. and overseas in the investigation, which the FBI says has uncovered more than $20 million in economic losses.

New Zealand police searched the residence of the 18-year-old suspected to be the ringleader earlier this week. The federal agency identified the person by the online handle “AKILL.”

Earlier this month, Ryan Goldstein, 21, of Ambler, Pa., was indicted in the case. Authorities allege that the New Zealand suspect and Goldstein were involved in crashing a University of Pennsylvania engineering school server Feb. 23, 2006.” More at Stuff.co.nz

Nov 29, ‘07 — BBC News is reporting on a huge campaign to poison web searches and trick people into visiting malicious websites has been thwarted.

“The booby-trapped websites came up in search results for search terms such as “Christmas gifts” and “hospice”. Windows users falling for the trick risked having their machine hijacked and personal information plundered.

The criminals poisoned search results using thousands of domains set up to convince search index software they were serious sources of information.

While computer security researchers have seen small-scale attempts to subvert search results before now, the sheer scale of this attack dwarfed all others. “This was fairly epic,” said Alex Eckelberry, head of Sunbelt Software - one of the firms that uncovered the attack.

Eckelberry said tens of thousands of domains, many based in China and only a couple of days old, were used in the vanguard of the attack.

Websites loaded on these domains were booby-trapped with malicious software that looked for vulnerabilities in copies of Microsoft’s Internet Explorer used to browse them. “If your machine was not fully patched you were going to get hosed,” said Eckelberry.

The criminals who bought the domains convinced Google, MSN and Yahoo they were good and popular sources of information, said Mr Eckelberry, by using comment spam on blogs to push the pages up the search index rankings.

He speculated that the campaign was being waged by the Russian Business Network - a hi-tech criminal gang known to favour web-based attacks.

But, said Eckelberry, this attack was likely to be a harbinger of many more. “This is not going to go away,” he said.” More at BBCNews.

SAN JOSE and SUNNYVALE, CA — Nov 29, 2007— Adobe and Yahoo! today launched Ads for Adobe PDF Powered by Yahoo!, an opt-in service that enables online commercial publishers to drive new revenue by including timely, contextual ads next to Adobe Portable Document Format (PDF)-based content. The service has the potential to offer readers access to more free content, enhanced with ads that match their interests. Ads for Adobe PDF Powered by Yahoo! is available initially as a beta program.

The new service allows publishers to generate revenue by including contextual, text-based ads next to Adobe PDF content, with Yahoo! providing access to its extensive network of advertisers to match a broad range of subject matter. For advertisers, Ads for Adobe PDF Powered by Yahoo! extends reach by delivering advertising across a new channel of content, while also providing the ability to track advertising performance, just as they can today with ads placed on Web sites.

How it Works

To join the program, publishers must register online, and then simply upload their Adobe PDF content so that it can be ad-enabled before distributing PDFs as they do today. Ads can only be displayed within Adobe Reader and Adobe Acrobat, in a panel adjacent to the content so that they do not disrupt the viewing experience. Every time the PDF content is viewed, contextual ads are dynamically matched to the content of the document. The publisher can then monitor performance through detailed reports. Publishers already committed to participating in the Ads for Adobe PDF Powered by Yahoo! beta program include: IDG InfoWorld, Wired, Pearson’s Education, Meredith Corporation, Reed Elsevier and many more.

Pricing, Availability

Ads for Adobe PDF Powered by Yahoo! is a free service and does not require the purchase or installation of software. The program, currently in beta, is open to US-based publishers who produce English content. Publishers can apply to participate in the program at advision.webevents.yahoo.com/adobe/ . Ads for Adobe PDF Powered by Yahoo! supports PDF content created in Adobe Acrobat 8 and earlier versions.

More at Adobe.

Nov 27, ‘07 — Naomi Kim of Reuters bring us the Brookstone story, which adds 3rd dimension to the online shopping.

“Consumers looking to avoid crowded malls and the tedium of online shopping can now shop in a virtual 3-dimensional store.

Specialty retailer Brookstone Inc. opened the virtual doors to its 3-dimensional store, which combines a Second Life-like visual experience with real merchandise customers can buy.

The virtual store replicates the look and layout of a real store. Customers can move through the aisles and browse and zoom on products using a mouse and keyboard. Detailed information is available by stopping in front of an item.

“We think it really appeals to a younger audience for us, a demographic probably 25 to 40… because of the almost gaming nature of it,” said Sweeney. Brookstone.com will still offer its wares in the conventional way, but offers the 3-D store as an alternative”. More at Reuters.

Brookstone 3D Online Store (Warning: On the next screen, you have to install -never heard before- Kinset shopping browser in order to browse the 3D store).

Related Story: EveryScape Will Show You the Real World, Online!

NEW YORK — News Corp’s Internet division plans to launch an online network to sell advertising across Rupert Murdoch’s sprawling empire and even to other media companies as early as the first half of next year, reports Reuters.

Reuters further reports, “Fox Interactive Media (FIM) President Peter Levinsohn told the Reuters Media Summit in New York on Monday, Nov 26, that the network, internally dubbed “FIM Serve,” is the subject of discussion across the company after first being built for its MySpace online social network.

“It could happen as early as the first half of next year,” he said. “We’re ready to go … we’re starting to have conversations outside now.”

The launch of a broader ad network follows a frenzied buying spree of privately held ad networks by Microsoft, Yahoo, Time Warner’s AOL and Google to dominate the fastest-growing segment of the global advertising industry.

He noted that the ad network focuses on graphical display advertising and would not conflict with the company’s partnership with Google, which provides search listings.

The seeds of News Corp’s online ad push come from its work to better target MySpace users, a project which it launched over the summer called HyperTargeting. The technology mines the profiles of its 110 million global users to bring them ads more relevant to their interests.

But across the Internet, subjecting users to more marketing has drawn the ire of privacy advocates. Rival social network Facebook faced a backlash from thousands of users after it allowed marketers to place ads on user pages based on products they bought online. More at Reuters.

Worlds are not born, they are created. This is just the beginning of ours. And yours. Welcome to EveryScape beta — where together the real world is being created, online. Says EveryScape.com

Nov 26, ‘07 — Anne Eisenberg of International Herald Tribune writes an in-depth article on EveryScape,  a website that provides 3-D-like tours.

Three-dimensional mapping programs like Google Earth let people fly over the rooftops of virtual cities, and other online services lead them down individual streets.

She further writes, “Now, one company is planning 3-D-like tours of Cambridge, Massachusetts, and other cities that not only venture down streets, but also inside some businesses. Tourists to this virtual Cambridge will be able to click their way along a Brattle Street rendered in realistic detail and move through the computer-generated interiors of dozens of nearby shops and institutions.

EveryScape in Waltham, Massachusetts, will start virtual tours of streets and businesses in Cambridge and Lexington, Massachusetts, in December, said Mok Oh, founder and chief technology officer of EveryScape.

So far, a limited number of street tours in Boston, New York, Miami Beach and Aspen, Colorado, can be seen on a beta version of EveryScape’s Web site.

EveryScape’s service may be attractive to companies that want to expand their online presence beyond a standard Web listing, said Denise Jillson, executive director of the Harvard Square Business Association.

Online visitors will be able to take the tour when they go to the Harvard Square Business Association site, www.harvardsquare.com. A preliminary version of the tour, already posted, lets visitors navigate local streets, but not the interiors of businesses.

The Harvard Square site is popular, Jillson said. It gets about 2 million hits a month, about 37,000 of them first-time visitors, up from about 1.3 million and 30,000 new visitors a year ago.” More at IHT.

Taipei, Taiwan — Nov 26, ‘07 –Jimmy Hsu of DigiTimes reports on Samsung Electronics, in a bid to promote sales of its digital cameras at the annual IT Month fair to take place in Taipei in early December, offering a 4GB SD memory card as a gift along with the sale of Samsung digital cameras, citing retail channels in the Taiwan market.

He further writes, “Price competition that has been ongoing for up to two years in the Taiwan market has reduced sales margins for digital cameras to a low level of $15.5-24.7 (NT$500-800), and vendors have started to opt for offering gifts instead of further price cuts, the sources indicated.

Memory cards are the most common promotional gifts offered alongside digital cameras, usually a 1GB SD card for an entry-level model and a 2GB SD card for a mid-range or high-end model, the sources noted. However, Samsung will take the initiative in offering 4GB SD cards and it is uncertain whether main competitors, including Canon, Sony, Panasonic, Nikon and Casio, will follow suit, the sources pointed out.” More at DigiTimes.

AMSTERDAM, The Netherlands — Nov 26, ‘07 — Cisco announced today that Amsterdam ArenA, a premier multipurpose sporting and entertainment venue and home to AFC Ajax football club, has turned to Cisco to help make the famous stadium smarter.

With the deployment of Cisco Internet Protocol (IP) technology, the stadium is introducing several innovative services for the 2 million visitors it attracts each year. Visitors will be able to reserve seats from home, get access to real-time travel and parking information, and pay for tickets using their mobile phones. Spectators and sports fans can more easily access all stadium-related services and the organisation can deliver improved visitor service at every event.

Henk Markerink, director of the Amsterdam ArenA said: “The most important goal of the Amsterdam ArenA is to further improve the customer experience, which includes focusing even more closely on the entire service provision chain, from the moment the customer buys tickets, as they travel to the ArenA, the visit itself, to the time he or she is back at home and wants to book tickets again.

We aim to introduce the first services in the middle of next year.”

Integration with radio frequency identification (RFID) technology will make it possible to offer location-specific information to visitors as well.

Markerink added: “The Amsterdam ArenA depends strongly on its transport links. The public transport connections are perfect and the accessibility for motorists is fine, with four motorways nearby and parking for more than 11,000 vehicles. But if the area around the ArenA wants to grow further, then we need to improve mobility.

We also plan to send information to car navigation systems and mobile phones about the best route to take and where to park.”

Cisco has equipped a number of sporting arenas with similar intelligent networks, including the world-famous Bernabéu stadium in Madrid, the Allianz Arena in Munich, Ascot racecourse in the UK and the Misano racetrack in Italy. Thanks to a comparable ‘connected stadium’ infrastructure, the Amsterdam ArenA will be able to extend its reputation as a world-class multipurpose venue and business centre.”

Cisco technology to be deployed at Amsterdam ArenA includes Cisco Catalyst 3750 Series Switches, Catalyst 6500 Series Switches, Aironet wireless access points and CiscoWorks LAN Management Solution. More at Cisco.

Helsinki, Finland - Fancy a dose of culture in the Finnish city of Oulu? All you need is a mobile phone. Says Reuters.

Get theatre tickets digitally, download a smart video trailer of how the play was directed, order and pay for snacks for the interval and, after a culture-packed night, order a taxi home — all by just swiping a cellphone over smart tags placed on the menus or around the foyer of the theatre.

The Oulu City Theatre in northern Finland, 373 miles (600 kilometers) north of Helsinki, says it is the world’s first cultural institution to use the hippest handset technology, expected to turn mobile phones into wallets.

NFC (near-field communication) technology is activated by waving phones over wireless readers, or smart tags, and is widely used in public transport access cards.

The theatre is running a pilot, involving technology from Finnish mobile phone-maker Nokia and telecommunications operator TeliaSonera, until the year-end and will extend its usage more widely if it proves successful. More at Reuters.

Nov 24, ‘07 — The lure of bargains trumped economic concerns at the start of the holiday shopping season as retailers logged sales that were significantly stronger than a year ago, a customer traffic counter said on Saturday.

According to ShopperTrak RCT Corp., which tracks sales at more than 50,000 retail outlets, total sales rose 8.3 percent to about $10.3 billion on Friday, the day after Thanksgiving, compared with $9.5 billion on the same day a year ago. ShopperTrak had expected an increase of no more than 4 percent to 5 percent.

“This is a really strong number. … You can’t have a good season unless it starts well,” said Bill Martin, co-founder of ShopperTrak, citing strength across all regions. “It’s very encouraging. When you look at September and October, shoppers weren’t in the stores.”

The upbeat reports were encouraging since merchants have been struggling with anemic sales in recent months, as shoppers, particularly in the middle and lower-income brackets, were becoming more frugal amid higher gas and food prices and an escalating credit crunch.

In an apparent sign of desperation, the nation’s stores ushered in the official start of the holiday shopping season on Friday with expanded hours, including midnight openings, and a blitz of early morning specials that were more generous than a year ago. J.C. Penney and Kohl’s Corp. opened at 4 a.m., an hour earlier than a year ago.

The strategy appears to have worked, as shoppers jammed stores in record numbers for early morning deals on Friday. Martin noted that judging by the strong figures on Friday, stores were able to sustain strong sales throughout the day. He said he’s counting on strong traffic throughout the weekend as many stores, including Macy’s Inc., are continuing with special deals.

While Black Friday — so named because it was traditionally when the surge of shopping made stores profitable — starts holiday shopping, it is not considered a bellwether for the season. However, merchants see Black Friday as setting an important tone to the overall season: What consumers see that day influences where they will shop for the rest of the year.

An increase in online shopping has somewhat defused the seasonal predictions based on Black Friday turnout to stores. The convenience of online shopping has caused an increase in shopping on Thanksgiving Day itself.

Shoppers are browsing and researching more on Friday, but buying more on the Monday following Thanksgiving, or “Cyber Monday,” eBay said in a statement.

Consumer demand for bandwidth could see the internet running out of capacity as early as 2010, a new study warns. US analyst firm Nemertes Research predicted a drastic slowdown as the network struggles to cope with the amount of data being carried on it.

Such gridlock would drastically affect how people use the web and could mean the next Google or YouTube simply doesn’t get off the ground, it said. The report said billions needed to be spent upgrading broadband networks.

It put the figure at around $137bn (£66bn) globally. For users, the slowdown could see a return to the bad old days of dial-up, the report predicts. “It may take more than one attempt to confirm an online purchase or it may take longer to download the latest video from YouTube,” the report cited. But it is the knock-on effect for new services that could be the real problem, report authors think. “The next Amazon, Google or YouTube might not arise, not from a lack of user demand but because of insufficient infrastructure preventing applications and companies emerging,” the report warned.

The demand for bandwidth-intensive applications shows no sign of abating. Nearly 75% of US internet users watched an average of 158 minutes of online video and viewed more than 8.3bn video streams during May, according to research by measurement firm comScore.

The financial invested required to “bridge the gap” between demand and capacity would range from $42bn to $55bn in the US, Nemertes estimates. The report is part-funded by the Internet Innovation Alliance (IIA) which campaigns for universal broadband in the US.

SAN MATEO, Calif – Nov 19, ‘07 /PRNewswire/ — Oodle today announced the launch of Oodle 2.0, a whole new way to shop classifieds. With a new suite of tools and a complete site redesign, Oodle radically improves the way consumers use classifieds.

“Most people have a love-hate relationship with classifieds,” said Craig Donato, CEO of Oodle. “They can find great deals but it’s incredibly frustrating and time-consuming. Oodle not only gives users access to millions of local listings, it now provides the tools they need to quickly discover great deals.”

With the launch of Oodle 2.0, users can: Relax While Oodle Does the Work 

Oodle recognizes that shopping through classifieds involves more hunting than traditional e-commerce. It typically takes weeks to find the right car or apartment which is why Oodle has introduced a personalized home page that includes recent searches, so when users return to the site they can quickly pick up where they left off. Between visits, users also receive detailed email updates of new listings that match their active searches.

Get the Inside Scoop

Oodle enables users to make informed buying decisions answering questions like, “What’s a great price?” and “How often do listings like this pop up?” The site also safeguards users against an increasingly prevalent problem in classifieds: fraudulent listings. Oodle’s improved spam detection automatically deletes listings it determines to be fraudulent and flags listings that seem suspicious. More at Oodle.

BENTONVILLE, Ark – Nov. 19, 2007 – For the first time ever, Wal-Mart is moving the traditional “Black Friday” shopping event up one day early, aiming to catch early-bird shoppers as the turkey hits the table. Also today, Wal-Mart announces one of its “Secret In-Store Specials,” available this Friday – a KitchenAid Classic Stand Mixer for $139 – and posts on-line its entire “Black Friday” advertising circular, full of great savings on hundreds of items.

Three Days of Black Friday Deals, Starting

• Online Thursday: On Thanksgiving Day, shoppers can go to Walmart.com to find online specials on many of the season’s hottest items in electronics, toys, apparel and home, with free shipping through its Site to Store program. While on the site Thursday, shoppers also can see Wal-Mart’s Friday “Secret In-Store Specials” – additional savings not in the circular and available in stores the next day.

• In Stores Friday: From 5 a.m. to 11 a.m. Nov. 23, Wal-Mart stores will ring in huge savings on traditional Black Friday offers advertised in its circular and through its “Secret In-Store Specials” revealed online. Friday’s specials will be available while supplies last. Also on Friday, Walmart.com will reveal a new set of “Secret In-Store Specials” available Saturday through Sunday. 

• In Stores Saturday: Beginning Saturday, Nov. 24, at 8 a.m., shoppers can grab savings on a totally new set of “Secret In-Store Specials” available while supplies last through Sunday.   In addition, many items advertised in Wal-Mart’s Black Friday circular are also available through Saturday.

“It’s time to expand ‘Black Friday’ into three full days for the millions who want this convenience and need these savings,” says John Fleming, chief merchandising officer, Wal-Mart Stores U.S. “With strong preparations and more registers open than ever before, we’re looking forward to welcoming America into our stores.”

A taste of special Thanksgiving Day savings only on www.walmart.com include:

• Motorola H670 Bluetooth Earset - $24.87 (nearly 60% savings)
• Zune 30GB MP3 Video Player - $98.87 (nearly 25% savings)
• Garmin Nuvi 650 Portable GPS System - $298.87 (more than 30% savings)

Examples of “Black Friday” circular savings in Wal-Mart stores offered Friday, 5 a.m. through 11 a.m. include:

• Polaroid 32 inch LCD HDTV - $448 ($100 savings)
• Polaroid 42 inch LCD HDTV - $798 ($400 savings)
• Sony Cybershot Camera (7.2 MP) -  $79.87 ($50 savings)
• 8 inch Digital Picture Frame - $49.84 ($50 savings)
• Garmin Street Pilot c330 GPS - $128.88 ($50 savings)
• Select Toys for just $10 – such as the Transformers Bonus 2-pack, Little Mommie Bedtime Baby, Chicken Dance Elmo, Scene It Jr. DVD Board Game, and Moon Sand Sandcastle (savings up to 50%)

More at Wal-Mart.

Tempted by the ‘unbeatable prices’ and ‘unmissable deals’ that airlines offer if you book online? You may be. At least, that is, until you read the small print.

BRUSSELS, Belgium — Nov 14, ‘07 — Free or cut-price tickets that turn out not to be available; airport taxes and other hidden costs; insurance that’s automatically added unless you opt out – these are just some of the unlawful practices the EU has found on over 50% of the websites checked.

The ‘airline sweep’, carried out by 15 EU countries on 24-28 September, was more than just a fact-finding exercise – the goal is to enforce consumer rights. “Whether in Brussels or Barcelona, Munich or Manchester, consumers deserve clear and fair pricing and no hidden surprises in the small print of contract terms” said EU consumer protection commissioner Meglena Kuneva.

Nat