January 16, 2025

Tech Luver

Technology for Innovators

Health At Home – Keeping Employees Engaged In Open Enrollment Periods

digitalopenenrollment

More and more businesses are adapting to the new blended workplace environment as a result of pandemic restrictions being lifted throughout their various states. While it’s true that some work has partially returned to the office, remote work still dominates many employees lives.  While this greatly benefits the employees, there are some issues that managers and HR department employees still have to comb over in order to enable this remote work. For the latter, HR departments are required to ensure employees remain on the proper benefit plans throughout this new blended normal.

It can be difficult for employees in this regard as well, as throughout the pandemic it was more than likely too stressful a time to worry about the plans their organization was offering amidst potentially life alternating situations for their family. Businesses are responsible for making sure their employees are covered despite this disinterest but doing so in a tasteful and respectful way is what truly challenged them.

For the businesses that have struggled with these adjustments, many have looked to outsourcing their open enrollment efforts to experienced business process outsourcing providers. With the solutions offered by these providers, businesses are more likely to increase their engagement in their open enrollment periods.

The Help Needed To Develop The Right Approach

As previously mentioned, sometimes the approach that many businesses have taken in the past to open enrollment is just no longer as effective. Dated strategies require an adjustment to appeal to more employees. Meaning some form of a tailored remote open enrollment process will have to be developed and perfected to ensure quality care for employees.

Many employees, particularly those in a more permanently remote role, will definitely be more likely to respond to digital information than physical information that’s mailed to them. Digital documents via email are all but the most effective option. Once distributed, a virtual event where employees will be informed of following steps should be held. After this meeting that shares the policy information, businesses can open a microsite to begin enrollment. Once enrollment is open, employees can be met with live experts to simplify the process as a result of these partnerships.

Every business can benefit from the help of a partner when considering their open enrollment periods. To learn more about how your business can improve its engagement in its next open enrollment period, take a minute to read on to the infographic accompanying this post. Courtesy of Conduent.